Meet Our Team
Our administrative staff make appointments, maintain accounts, process insurance forms and support the efficient operation of the office. Our goal is to be the best part of your day and we place great value on you and your time.
The Orthodontic Technicians are x-ray certified and have completed a state-required course in expanded orthodontic techniques, as well as annual continuing education courses in CPR, infection control and orthodontics. These technicians work directly with the doctors. Our goal is to provide the finest orthodontic treatment available in a professional environment where the patients’ needs are our top priority.
Our team work to attain an unequaled level of professional service that exceeds our patients’ highest expectations; a level that secures Spannhake Orthodontics as the leader in orthodontic care in our community.
We will strive to motivate and educate our patients in a friendly, caring manner so that they understand the full benefits of orthodontics and realize the importance of a shared commitment between the patients, parents and the orthodontic staff.
Amy - Business Manager - Towson and Westminster Offices
As the Practice Administrator, Amy gets to know our patients and their families very well. She loves being able to talk with our patients helping them understand all of the financial aspects of their orthodontic treatment. Amy also handles our patients’ insurance and billing needs. It’s a good feeling to know that she is able to help so many people, and to make them feel comfortable being in our practice. Amy has been in the field of orthodontics for over 31 years.
Melissa - Office Manager/Treatment Coordinator - Westminster
Melissa is an experienced dental assistant who has worked in the field of orthodontics since 2000. She has attended many advanced clinical courses over the years and has gained experience in many different appliances and techniques. Melissa enjoys watching the progress her patients make and the new smiles they receive. She is devoted to her family, loves going to the beach and is the proud mother of a little boy.
Trina - Office Manager/Treatment Coordinator- Towson
My name is Escatrina. I was born in Fort Worth, TX and currently reside in Baltimore. I have two wonderful children, a son, and a daughter. I've been an orthodontic assistant for more than a decade. I love every aspect of orthodontics, my favorite part is helping my patients achieve their ideal smile and watching their confidence grow. Orthodontics is my life!
Danielle - Billing Manager - Towson
Danielle started working for Spannhake Orthodontics in 2020. Danielle is responsible for answering phones, welcoming patients, insurance verifications, and scheduling. She is an experience dental assistant who has worked in the dental field since 2003, and in Orthodontics since 2016.
Ashley - Orthodontic Assistant
I have been in dentistry for several years. I enjoy learning about orthodontics and the new technology it embraces, which is amazing. I look forward to seeing my patients achieve their new, beautiful smiles!! I'm originally from Baltimore City and now reside in Owings Mills. In my free time, I enjoy traveling, shopping, and watching movies.
Lauren - Orthodontic Assistant
Gretty - Scheduling Coordinator - Towson and Westminster
I’m a Colombian native and I hold a bachelor’s degree in foreign affairs. I fluent in Spanish, I effortlessly connect with our diverse clientele, ensuring the y feel comfortable and valued. As the first point of contact in our office I prioritize meeting each patient’s need promptly, aiming to provide an exceptional experience that goes beyond expectations.
Yolanda - Orthodontic Assistant
Hi I'm Yolanda but most people call me Landie. I love making patients feel comfortable while achieving their new level of confidence . I’ve been a dental assistant well over 10 years and recently branched off into orthodontics. When I’m not in scrubs I love modeling ,fashion and spending time with my family.